Author
Rick Seemann
VP, Product Management · 43 articles
Rick Seemann is VP of Product Management at Sonar Software. He covers new features, product releases, and how the platform keeps ISPs BEAD-compliant.
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Industry insight
Why Most ISPs Are Thinking About Mobile and MVNO Strategy the Wrong Way
Apr 29, 2026 · 5 min
Industry insight
From Fragmented to Fully Synced: Vendor Partnerships and OSS/BSS Integration for ISPs
Jan 15, 2026 · 5 min
Product
Ticket Category Families and Resolution Reasons: New Sonar Ticketing Features
Jan 8, 2026 · 2 min
Product
How ISPs Manage Serviceable Addresses for MDUs and Multi-Site Accounts
Dec 8, 2025 · 3 min
Product
Sonar Q3 Product Update: More Control, Smarter Connections, Stronger Retention
Nov 3, 2025 · 3 min
Product
Why API-First Tools Are the Future of Broadband Growth for ISPs
Nov 3, 2025 · 5 min
Product
New Feature: Anchor-Linked Package Support for Bundled ISP Services
Oct 22, 2025 · 1 min
AI & Automation
Sonar Retain: AI Churn Detection and Agent Coaching for ISPs
Sep 29, 2025 · 2 min
Product
New Feature: Adtran Mosaic Cloud Platform Integration for Fiber Provisioning
Sep 11, 2025 · 2 min
Product
New Feature: Direct Account Messaging in Sonar (Email and SMS)
Aug 27, 2025 · 2 min
Product
What Sonar Shipped in Q2 2025 (and the Q3 ISP Roadmap)
Aug 7, 2025 · 6 min
Product
Dual Data Service Billing: Two Services, One ISP Account
Aug 6, 2025 · 2 min
Product
Sonar Q2 Product Update: ISP Performance, Workflows, and Reporting
Jul 23, 2025 · 2 min
Product
New On-Premise NetFlow Receiver for Accurate ISP Usage Tracking
Jul 3, 2025 · 2 min
Product
New Feature: VETRO FiberMap Integration for GIS and OSS Data Sync
Jun 18, 2025 · 2 min
Product
New Feature: Calix Cloud Integration for Sonar
Jun 12, 2025 · 1 min
Product
New in Sonar: Smart Spam Filtering and Email Delivery Tracking
May 28, 2025 · 1 min
Product
SonarPay Canada: Integrated ISP Payments and Compliance
May 21, 2025 · 1 min
Company & Events
Broadband Integration Day 2025: A Free Virtual Event for ISPs
May 6, 2025 · 3 min
Product
New Feature: Link Inventory Items to Data Services in Sonar
Apr 29, 2025 · 2 min
Operations
Real-Time Scheduling and Dispatch for ISP Field Operations
Apr 23, 2025 · 3 min
Product
Custom Links on Network Sites and Serviceable Addresses in Sonar
Apr 17, 2025 · 1 min
Product
Sonar Q1 2025 Product Updates: New OSS/BSS Features for ISPs
Apr 15, 2025 · 4 min
Product
Calix Multi-Company Support: Multi-Tenant Provisioning in Sonar
Apr 3, 2025 · 1 min
Product
New sonarPay Monthly Statement for ISP Payment Reconciliation
Mar 31, 2025 · 1 min
Industry insight
Community Engagement Strategies for Broadband Providers After BEAD
Mar 17, 2025 · 1 min
Product
New Feature: Redesigned Sonar Main Menu for Faster ISP Navigation
Mar 12, 2025 · 1 min
Product
New Feature: Geotab GPS Tracking Integration for ISPs
Mar 6, 2025 · 1 min
Product
New Feature: Sonar DataConnect for Direct BI Access to Your ISP Data
Mar 3, 2025 · 1 min
Funding & Compliance
Segmentable Inventory: Simplifying BEAD Compliance for ISPs
Feb 21, 2025 · 3 min
Product
Segmentable Inventory: Track Fiber and Cable Assets for BEAD Compliance
Feb 19, 2025 · 1 min
Funding & Compliance
Unit-Based Inventory Tracking for BEAD Compliance: A Guide for ISPs
Feb 4, 2025 · 6 min
Funding & Compliance
Post-Award BEAD Compliance: How ISPs Avoid Penalties and Stay on Track
Jan 28, 2025 · 2 min
Product
Sonar Software Q4 2024 Product Update for ISPs: New Features and 2025 Roadmap
Jan 27, 2025 · 3 min
Funding & Compliance
How to Sustain BEAD-Funded Broadband Networks Long-Term
Jan 22, 2025 · 1 min
Funding & Compliance
When to Update Your FCC Broadband Labels (ISP Guide)
Nov 27, 2024 · 3 min
Product
Sonar Q3 Product Update: SSO Security, Custom Links, and AI for ISPs
Oct 23, 2024 · 4 min
Product
Future Serviceable Addresses: Schedule ISP Service Transitions in Sonar
Aug 15, 2024 · 4 min
Product
Sonar Q2 Product Update: FCC Broadband Labels, Invoicing, and More
Aug 8, 2024 · 3 min
Funding & Compliance
Do Grandfathered Internet Plans Need FCC Broadband Labels?
Aug 7, 2024 · 3 min
Product
Calix and Sonar Integration: Automating ISP Provisioning and Billing
May 30, 2024 · 3 min
Product
Sonar Q1 Product Updates: Branded Billing, FCC Labels, and Service Automation for ISPs
May 17, 2024 · 4 min
Funding & Compliance
FCC Broadband Nutrition Labels: What Every ISP Should Know
May 7, 2024 · 5 min