Product
New Feature: Adtran Mosaic Cloud Platform Integration for Fiber Provisioning
Introducing a premium integration with Adtran Mosaic Cloud Platform to automate fiber service provisioning, sync real-time data, and enhance network resilience for Adtran users.
Filed by Rick Seemann, VP, Product Management
September 11, 2025 · 2 MIN · UPD JUN 16, 2026
September 10, 2025
Sonar now offers a premium integration with the Adtran Mosaic Cloud Platform (MCP) that automates fiber service provisioning and keeps subscriber and network data synced in real time between Sonar and Mosaic.
This integration is built specifically for fiber providers using Adtran, helping you streamline operations, reduce manual work, and scale with confidence.
With this update, you can:
Automated Fiber Service Provisioning - New customer activations, speed changes, and delinquency updates in Sonar are now automatically reflected in Mosaic, reducing errors and deployment times.
Real-Time Account Synchronization - Keep network and customer records in sync with seamless updates between platforms, with no more manual data entry.
Scalability for Growth - Automate critical provisioning workflows and expand your fiber coverage without increasing operational complexity.
Network Resilience - Surface critical alarms (like ONU loss or dying gasp) tied to inventory items, giving your team better visibility into service issues.
Deep Link Access to Mosaic - Quickly open a device or service in MCP directly from Sonar using prebuilt deep links, making troubleshooting faster and more efficient.
This integration is now available for all Sonar customers using Adtran Mosaic. Please note: this does not support Adtran AOE.
Need more details? Visit our knowledge base:
Adtran Mosaic Integration Overview →
Not yet using fiber provisioning with Mosaic?
Reach out to your Adtran to get started. The setup is simple, and you'll unlock powerful automation designed to keep your fiber network operating at its best.
Frequently asked questions
Does the integration support Adtran AOE?
No. This integration is available for all Sonar customers using Adtran Mosaic, but it does not support Adtran AOE.
What gets synced between Sonar and Mosaic?
New customer activations, speed changes, and delinquency updates flow automatically from Sonar into Mosaic, and account records stay in sync in real time across both platforms.
Which alarms does the integration surface?
Critical alarms such as ONU loss and dying gasp are surfaced and tied to inventory items, giving your team better visibility into fiber service issues.
Have questions?
We are here to help, please don't hesitate to contact your Account Manager or our Support team.
Support Phone (CA): 780.900.1180
Support Phone (US): 702.447.1247
Support Email: support@sonar.software
Questions, answered.
What does the Sonar and Adtran Mosaic Cloud Platform integration do?
Sonar's premium integration with the Adtran Mosaic Cloud Platform automates fiber service provisioning and syncs data in real time. It keeps network and customer records aligned across Sonar and Mosaic without manual data entry.
How does the Adtran Mosaic integration automate fiber service provisioning?
Customer activations, speed changes, and delinquency updates made in Sonar are automatically reflected in Mosaic. This reduces errors and deployment times by removing manual steps.
Which fiber alarms can Sonar surface through the Adtran Mosaic integration?
The integration surfaces critical alarms such as ONU loss or dying gasp. These alarms are tied to inventory items for better service visibility.
Does the integration help speed up troubleshooting between Sonar and Mosaic?
Yes. Prebuilt deep links let teams open a device or service in the Mosaic Cloud Platform directly from Sonar, which speeds up troubleshooting.
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Rick SeemannVP, Product Management
Rick Seemann is VP of Product Management at Sonar Software. He covers new features, product releases, and how the platform keeps ISPs BEAD-compliant.
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