Ticket Category Families & Ticket Resolution Reasons
We’re excited to announce two powerful updates to Sonar’s ticketing system designed to help your team stay organized, reduce mistakes, and improve reporting, all without adding complexity....
Everything we have shipped, on one line.
Every feature and integration that landed in the Sonar platform, dated and filterable. This is the running record, not the highlight reel.
36 releases.
We’re excited to announce two powerful updates to Sonar’s ticketing system designed to help your team stay organized, reduce mistakes, and improve reporting, all without adding complexity....
We’re excited to announce a powerful upgrade to anchor-linked billing: full support for packages.
We’ve teamed up with QueSee to bring Sonar users a powerful new tool to proactively reduce churn, improve agent performance, and deliver a consistently exceptional customer experience.
We’ve introduced a new premium integration with Adtran Mosaic Cloud Platform (MCP)
We’re excited to announce a new way to communicate directly with your subscribers - no ticket required.
We’re excited to announce a powerful new upgrade: Sonar now supports billing two data services under a single account.
We’re excited to announce a powerful new way to track customer data usage with precision and control—right from your own network.[...]
We’re excited to announce our updated VETRO FiberMap integration that makes managing your network design and operational data a whole lot easier.
We’re excited to announce our integration with Calix Cloud makes it easier than ever to align your network performance data with customer operations in Sonar.
We’re excited to announce Smart Spam Filtering in Sonar—designed to reduce inbox clutter and help you focus on the emails that matter. With this update, you can a
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