Product
New Feature: Link Inventory Items to Data Services in Sonar
We’re excited to announce a new feature that brings greater transparency to your account setup: you can now directly tie a specific inventory item - like a router or radio - to the data service it delivers.
Filed by Rick Seemann, VP, Product Management
April 29, 2025 · 2 MIN · UPD JUN 16, 2026
April 29, 2025
Sonar Software now lets ISPs tie a specific inventory item, like a router or radio, directly to the data service it delivers, giving every account a clear link between hardware and the service it powers.
We're excited to announce a new feature that brings greater transparency to your account setup: you can now directly tie a specific inventory item, like a router or radio, to the data service it delivers.
With this update, you can:
Link a service to the exact device delivering it: Associate a data service with a specific piece of hardware (like a router or ) right on the account.
Improve data clarity and visibility: Know exactly which device is delivering which service, with no more notes or naming workarounds.
Reduce troubleshooting time: When issues arise, your team can instantly see how each service is wired and where it's coming from.
Generate more accurate reports: Tighter service-to-hardware mapping means cleaner data and sharper operational insights.
How it works: linking a device to a service
Navigate to an account and view the data service you want to update.
Select the associated inventory item. You'll now see a dedicated field for linking a specific device to that service.
Use the bulk linking tool to streamline setup across many accounts at once, especially for deployed inventory already in use.
Maintain links manually over time. While the bulk tool is a great start, future updates to links will need to be done by you (or integrated into your internal processes).
This means no more guesswork or workarounds when managing service relationships. With clean, structured connections between services and hardware, you get faster insight and more reliable records.
Want to see it in action?
Check out the updated documentation for full details:
Have questions?
We are here to help, please don't hesitate to contact your Account Manager or our Support team.
Support Phone (CA): 780.900.1180
Support Phone (US): 702.447.1247
Support Email: support@sonar.software
Questions, answered.
Can I link a specific inventory item to a data service in Sonar?
Yes. Sonar now lets ISPs tie a specific inventory item, such as a router or radio, directly to the data service it delivers. The link is set right on the account.
How do ISPs see which device delivers which data service in Sonar?
Because the link is set right on the account, teams know exactly which device delivers which service without relying on notes or naming workarounds.
Does Sonar support bulk linking of inventory to services?
Yes. A bulk linking tool lets ISPs map deployed inventory to services across many accounts at once.
How does linking inventory to services reduce ISP troubleshooting time?
When issues arise, teams can instantly see how each service is wired and where it is coming from, which reduces troubleshooting time. Tighter service-to-hardware mapping also produces cleaner data and more accurate operational reports.
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Rick SeemannVP, Product Management
Rick Seemann is VP of Product Management at Sonar Software. He covers new features, product releases, and how the platform keeps ISPs BEAD-compliant.
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