Sonar Q1 2025 Product Updates: New OSS/BSS Features for ISPs

Hey broadband innovators - Sonar’s Q1 2025 product updates are here, and they’re all about empowering ISPs to simplify operations, unlock deeper insights, and scale smarter.

Sonar's Q1 2025 release adds five OSS/BSS updates for ISPs: Account Archives for cleaner reporting, Segmentable Inventory for fiber traceability, a redesigned main menu, DataConnect for BI integration via Snowflake, and sonarPay Monthly Statements for faster reconciliation. Here is what each one does and why it matters to your operation.

Whether you’re looking to clean up your data, level up your inventory traceability, or finally give your data team the tools they’ve been begging for, this quarter’s release delivers practical wins across the board.

Here’s a closer look at what’s new - and why it matters to your business.

Watch the Q1 Product Updates Recap 👇

📁 Account Archives: Clean Views Without Compromise

Let’s face it - legacy accounts can bog down your workflows. With our new Account Archives, you can remove inactive accounts from active views while preserving every ounce of historical data. It’s perfect for audits, compliance, or internal reference - while keeping your active views clean. By reducing clutter, this also helps improve reporting performance and tightens up reporting, all without sacrificing visibility.

✅ Improved reporting performance
✅ Easier audits and compliance tracking
✅ Cleaner UI for day-to-day operations

🧵 Segmentable Inventory: Fiber Traceability Meets Accountability

Managing inventory just got a lot smarter. With Segmentable Inventory, you can track fiber spools by the segment - batch numbers, lengths, install locations, PO links - it’s all there. This update brings more precision to your field ops, stronger data for finance, and the traceability needed for compliance.

🚀 Boost traceability for compliance
📊 Empower finance with stronger inventory data
🔧 Improve accuracy for field deployments

🖌️ Redesigned Main Menu: Streamlined Navigation for Speed

Your workspace should work for you. The new Main Menu Redesign introduces collapsible panels, improved mobile usability, and a faster path to the tools you use every day.

📱 Seamless mobile and desktop navigation
⚡ Optimized layout for multitasking
📁 Full-label view for clarity when you need it

🔗 DataConnect: Snowflake Access for Tableau, Power BI, and Looker

Say goodbye to messy exports. [DataConnect](https://sonar.software/dataconnect) gives your team direct access to Sonar data via Snowflake, enabling seamless integration with BI tools like Tableau, Power BI, and Looker. Build the dashboards you want, with no manual exports required. Whether you’re managing multiple instances, blending external data, or chasing compliance, this connector gives you the flexibility and scale to make it happen.

📈 Build custom dashboards
🔄 Blend data across systems
🧩 Unlock cross-instance reporting

🏦 sonarPay Monthly Statements: Billing Reconciliation, Simplified

sonarPay users now get a full monthly breakdown of their transactions - payouts, fees, refunds, chargebacks - all in one place. Downloadable CSVs and built-in reporting make reconciliation faster and smoother, giving finance teams better visibility and fewer headaches at month-end.

Not using sonarPay yet? Let’s talk. It’s more than just payments - it’s a fully integrated platform that simplifies your billing stack and closes the loop between customer activity and cash flow.

🧾 Exportable CSVs
📊 Built-in reports
📅 Month-end clarity, delivered

🔮 What’s Coming Next?

We’re not just building features - we’re building a future where ISPs can track updates in real time and shape the roadmap themselves.

Check out the new Release Tracker and Feedback Portal in your Sonar instance, where you can:

View recent and upcoming product changes

Share feature requests

Upvote improvements that matter to you

Because the best product decisions start with your feedback.

Final Thoughts

This quarter’s updates prove that innovation doesn’t always mean overhauls - it’s about smart, scalable changes that improve everyday workflows and unlock long-term value.

If you’re ready to streamline, scale, and stay ahead of the curve, now’s the time to explore these new features in Sonar. Let’s build a stronger, smarter ISP operation - together.

Frequently asked questions

What new features did Sonar release in Q1 2025?
Sonar's Q1 2025 release includes Account Archives, Segmentable Inventory, a redesigned main menu, DataConnect, and sonarPay Monthly Statements, plus a new Release Tracker and Feedback Portal.

What BI tools does Sonar DataConnect support?
DataConnect gives teams direct access to Sonar data via Snowflake, enabling integration with Tableau, Power BI, and Looker without manual exports.

How can ISPs request features or track product updates in Sonar?
The Release Tracker and Feedback Portal inside your Sonar instance let you view recent and upcoming changes, submit feature requests, and upvote the improvements that matter most to you.

Need a personalized walkthrough or want to learn more? **Get in touch with our team** today.