Product
New Feature: SMS Notifications for Sonar System Users
February 9th, 2023 We are very excited to inform you that our SMS Notifications feature is out of beta testing and now officially available to all in North
Filed by Taneil Currie, Former Senior Manager, Growth Marketing
February 9, 2023 · 1 MIN · UPD JUN 16, 2026
February 9th, 2023
Sonar Software's SMS Notifications feature is now out of beta and officially available to all ISPs in North America. SMS Notifications send text messages to system users within your Sonar instance, alerting them to particular events directly on their mobile devices.
We are very excited to share this update. There is a wide range of events these notifications can be toggled on for, and they add an extra layer of communication for your system users to ensure nothing is slipping through the cracks.
To read more about this feature, please refer to our knowledge base documentation here: Sonar SMS Notifications documentation (or if you prefer to watch the Sonar cast, you can view it here: Sonar cast walkthrough).
Have questions about SMS Notifications?
We are here to help, please don't hesitate to contact your Account Manager or our Support team.
Support Phone (CA): 780.900.1180
Support Phone (US): 702.447.1247
Support Email: support@sonar.software
Questions, answered.
What are Sonar's SMS Notifications?
SMS Notifications send text messages to system users within a Sonar instance to alert them of particular events on their mobile devices. They add an extra layer of communication so ISP teams can ensure nothing slips through the cracks.
Is the Sonar SMS Notifications feature still in beta?
No. As of February 9th, 2023, the SMS Notifications feature is out of beta and officially available to all ISPs in North America.
Where is Sonar SMS Notifications available?
SMS Notifications are officially available to all ISPs in North America.
What kinds of events can trigger an SMS notification in Sonar?
A wide range of events can be toggled on for SMS notifications, letting system users choose which events alert them. Setup details are documented in the Sonar knowledge base and demonstrated in a Sonar cast.
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