Closing a Chapter in Puerto Rico: The Final Sonar V1 to V2 ISP Migration

Sonar has completed its final V1 to V2 migration in Puerto Rico, moving AeroNet, the last remaining V1 customer, onto V2 and officially closing the V1 era. Every Sonar customer is now on a single, unified OSS/BSS platform built to scale.

When we landed in Puerto Rico, we had two clear goals.

First, we were there to host a training session with several ISPs. Second, we were there to complete something much bigger: the final migration from V1 to V2 for AeroNet, the last remaining V1 customer at Sonar. With that migration, the V1 era officially closed.

That sentence sounds simple. It wasn't.

More Than an ISP Training Session

The training sessions were hands-on, practical, and honest. These weren't passive presentations, they were working conversations. What stood out to me most was how engaged everyone was. The questions weren't surface-level. They were about workflows, edge cases, growth plans, automation, and how to make operations more efficient without adding complexity.

You can feel when a room is just listening versus when a room is thinking. And this room was thinking.

Personally, being there as a Spanish speaker added another layer to the experience. It wasn't just about translating words. It was about translating intent. I was helping bridge what they were trying to accomplish with what Sonar can actually unlock for them.

There's something powerful about removing that small friction in communication and seeing ideas click faster. It builds trust. It creates alignment. And it makes collaboration feel natural.

Being in person with the teams who use Sonar every day makes everything more real. You see how they operate. You understand their constraints. You hear what's working and what isn't.

The Final V1 to V2 Migration

At the same time, we were working through AeroNet's migration to V2, and this wasn't just another upgrade, this was the last V1 instance. For years, V1 supported ISPs as they grew and evolved, but the industry changed. Networks became more complex. Customer expectations increased. Automation stopped being optional. V2 was both a redesign and a rebuild with scale in mind.

Being there for the final transition felt symbolic. Not dramatic, just grounded. It was the kind of moment where you realize how much work has happened behind the scenes for years.

You could really feel the focus in the room. Everyone was aligned on getting it right. Not just finishing the task, but setting AeroNet up to fully leverage what V2 can do next. And that's where the opportunity really opens up.

V2 gives them room to automate more confidently, clean up and standardize workflows, integrate systems more effectively, and scale without adding operational drag.

It's not just a version change. It's a shift in how efficiently they can use Sonar moving forward.

When the migration was complete, it wasn't loud. It wasn't flashy. But it mattered.

What Retiring V1 Really Means for ISPs

Retiring V1 isn't about moving on from old software. It represents years of architectural decisions, rebuilt integrations, customer-by-customer transitions, late nights across multiple teams, and continuous iteration. And now, it represents a unified platform.

Every Sonar customer is officially on V2!

This matters because this isn't the end of something. It's the foundation for what comes next.

For AeroNet and every ISP now on V2, this means real opportunity. It means opportunity to automate more. To simplify operations. To integrate more intelligently. To scale without friction.

Closing the V1 chapter was mainly about creating the space to grow. And now, the foundation is aligned. Now, the platform is ready. Now, they can fully tap into everything Sonar is building and everything that's still coming.

Puerto Rico marked the end of one era, but more importantly, it marked the beginning of what's next.

Frequently asked questions

Who was the last Sonar V1 customer?

AeroNet, an ISP in Puerto Rico, was the last remaining V1 customer at Sonar. Completing its migration to V2 officially closed the V1 era.

What does being on Sonar V2 mean for an ISP?

V2 is a unified platform that was both a redesign and a rebuild with scale in mind. It gives ISPs room to automate more confidently, standardize workflows, integrate systems more effectively, and scale without adding operational drag.

Are all Sonar customers now on V2?

Yes. With AeroNet's migration complete, every Sonar customer is officially on V2, a single unified platform.