Company & Events
Reduced Support Hours on Victoria Day and Memorial Day
Please note that our Canadian staff will observe Victoria Day on Monday, May 21 and our U.S. staff will observe Memorial Day on Monday, May 28th. Our suppo
Filed by Sonar
May 19, 2018 · 1 MIN · UPD JUN 16, 2026
Sonar Software support lines remain open on both Victoria Day (Monday, May 21) and Memorial Day (Monday, May 28), though ISPs may see slightly longer response times on those days.
Please note that our Canadian staff will observe Victoria Day on Monday, May 21 and our U.S. staff will observe Memorial Day on Monday, May 28th. Our support lines will remain open on both days. However, you might see a small increase in response time. We appreciate your patience as we will work diligently to resolve any tickets or support issues.
Once again, we would like to thank all of our customers for their continued support, and if you have any questions about the holiday staffing, or any other requirements, our support team is always glad to be of service. You can reach us from 9:00 am to 5:00 pm (CST), Monday to Friday, by phone or by contacting Sonar support.Thank you for your continued support.
Questions, answered.
Will Sonar Software support be open on Victoria Day and Memorial Day?
Yes. Sonar Software support lines remain open on both Victoria Day, Monday, May 21, and Memorial Day, Monday, May 28.
Which holidays do Sonar's Canadian and U.S. staff observe?
Sonar's Canadian staff observe Victoria Day and its U.S. staff observe Memorial Day.
Should ISPs expect slower support response times during these holidays?
ISPs may see a small increase in support response time on those two holiday dates. Support lines stay open, so you can still reach the team.
What are Sonar Software's standard support hours and how do I reach the team?
Sonar support is available from 9:00 am to 5:00 pm CST, Monday to Friday. You can reach the team by phone or at support@sonar.software.
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