Author
Sonar
Sonar · 130 articles
AI
AI for ISP Board Reports: Get Your Saturdays Back
Jun 10, 2026 · 5 min
Customer Experience
ISP Field Tech Onboarding Guide: How to Capture 7 Years of Knowledge in 30 Minutes
May 5, 2026 · 7 min
Product
How Segmentable Inventory Transforms Fiber and Cable Management for ISPs
Apr 29, 2026 · 4 min
Industry insight
Fiber Resurgence 2025: What ISPs Need to Know About BEAD, Hybrid Networks, and Operations
Sep 17, 2025 · 5 min
Operations
Technical, Networking, and Incident Response Automation for ISPs
Sep 3, 2025 · 3 min
Operations
ISP Inventory and Procurement Automation with Sonar
Aug 27, 2025 · 3 min
Product
ISP Customer Service and Ticketing: Automated Support in Sonar
Aug 20, 2025 · 2 min
Product
ISP Field Service & Dispatch: Scheduling, GPS, and Mobile Tools
Aug 13, 2025 · 4 min
Operations
Stop the Leak: How ISPs Lose Revenue and How Sonar's OSS/BSS Solution Helps Plug Every Hole
Aug 7, 2025 · 4 min
Operations
How to Automate ISP Billing, Payments, and Reporting
Aug 6, 2025 · 2 min
Funding & Compliance
FCC Broadband Label Changes for ISPs: 2024 vs October 10, 2025
Jul 18, 2025 · 3 min
Product
sonarPay Canada: ISP Payment Processing Built Into Sonar
Jun 6, 2025 · 3 min
Funding & Compliance
Top 5 Challenges ISPs Face During BEAD Implementation
Feb 2, 2025 · 2 min
Security
Beyond The Firewall: Building a Fortress for Your ISP
Jan 1, 2025 · 1 min
AI
Bracing for the AI Revolution: How Artificial Intelligence Will Reshape the Internet Service Provider Landscape
Jan 1, 2025 · 2 min
Security
Broadband AI Security Framework
Jan 1, 2025 · 1 min
Security
Future of Telecom: How Blockchain is Reshaping Communication Networks
Jan 1, 2025 · 1 min
Customer Experience
How AI Predicts Churn Before It Happens
Jan 1, 2025 · 1 min
Network
How APIs Power Digital Transformation for Broadband Providers
Jan 1, 2025 · 1 min
Growth
How ISPs Can Win in 2025: Practical Marketing Tips
Jan 1, 2025 · 1 min
Network
ISP Metrics that Matter
Jan 1, 2025 · 1 min
Growth
Local ISP Defense Toolkit
Jan 1, 2025 · 5 min
Network
Mastering Hybrid Networks: Sonar & Preseem’s FW & Fiber Management Powerhouse
Jan 1, 2025 · 2 min
Compliance
Beyond the Bottom Line: Mastering Tax Automation for ISPs with Sonar and Avalara
Jan 1, 2025 · 1 min
Growth
Scalable Fiber ISP Growth with Automated Billing & Provisioning
Jan 1, 2025 · 4 min
Growth
Securing Funding for ISPs
Jan 1, 2025 · 1 min
Network
Infographic - Sonar Cloud vs On Premise
Jan 1, 2025 · 1 min
Billing
Streamline ISP Operations and Billing Automation
Jan 1, 2025 · 1 min
Network
Streamlining ISP Workflows with Connected Data
Jan 1, 2025 · 1 min
Network
Infographic - Telecom networks from 2G to 6G
Jan 1, 2025 · 1 min
Network
The Broadband Metrics Roadmap
Jan 1, 2025 · 2 min
Network
Navigating the Shift from Wireless to Fiber in 2025
Jan 1, 2025 · 2 min
Growth
The ISP Growth Blueprint
Jan 1, 2025 · 30 min
Customer Experience
The Support Advantage ISPs Deserve
Jan 1, 2025 · 2 min
Customer Experience
The Ultimate WISP Guide to Customer Success
Jan 1, 2025 · 1 min
Growth
Transform Data Insights into Future Growth
Jan 1, 2025 · 1 min
Product
Can Sonar Run a Hybrid WISP and Fiber Network? Here's How
Oct 22, 2024 · 3 min
Company & Events
Sonar Software Adds VP of Marketing and HR Director to Lead Growth
Jun 17, 2024 · 2 min
Growth
3 Ways Internet Service Providers Can Increase ARPU
Jun 1, 2024 · 1 min
Security
4 Cyber Security Tips for Internet Service Providers
Jun 1, 2024 · 1 min
Customer Experience
6 Ways to Improve Customer Service With Automation
Jun 1, 2024 · 1 min
Platform
The Benefits of Sonar Cloud Hosting
Jun 1, 2024 · 1 min
Customer Experience
The Customer Portal Advantage
Jun 1, 2024 · 1 min
Product
Mastering Hybrid Networks: Managing Fiber and Fixed Wireless With Sonar and Preseem
May 22, 2024 · 3 min
Customer experience
How to Prepare ISP Customers for a Merger or Acquisition
Mar 6, 2024 · 5 min
Customer experience
Preseem QoE Platform for ISPs: Proactive Network Management
Sep 13, 2023 · 6 min
Company & Events
Sonar Platform Outage Update and Resolution: July 11th, 2023
Jul 12, 2023 · 3 min
Operations
RemoteWinBox for MikroTik: Remote Management Plus Sonar Integration
Jun 26, 2023 · 2 min
Operations
Inventory Management KPIs Every ISP Should Track
Jun 17, 2023 · 4 min
Customer experience
How ISP Billing Software Powers Customer Relationship Management (CRM)
Jun 13, 2023 · 4 min
Operations
3 Ways ISPs Can Improve Financial Operations and Accounting
Mar 14, 2023 · 4 min
Product
How to Automate Tax Compliance for ISPs with the Sonar Avalara Integration
Jan 29, 2023 · 5 min
Operations
Automating ISP Inventory and Purchase Order Management
Jan 25, 2023 · 8 min
Operations
How to Choose the Right ISP Billing System: Key Features to Look For
Jan 22, 2023 · 4 min
Industry insight
Understanding API Types: Which API Is Best for ISP Scalability
Sep 19, 2022 · 5 min
Operations
How to Choose the Right Accounting Firm for Your ISP
Sep 6, 2022 · 5 min
Product
How to Automate Sonar with tray.io Webhooks and the Sonar API
Sep 2, 2022 · 10 min
Operations
Inventory Management KPIs Every ISP Should Track
Aug 9, 2022 · 5 min
Operations
How to Boost NOC Efficiency for ISPs with Network Automation
Aug 3, 2022 · 5 min
Funding & Compliance
FCC Broadband Data Collection (BDC) Filing Guide for ISPs
Jul 19, 2022 · 5 min
Operations
Telecom and VoIP Tax Compliance: A Guide for ISPs
Jul 8, 2022 · 5 min
Operations
Essential Field Service KPIs for ISP Dispatchers and Field Technicians
Jun 10, 2022 · 6 min
Operations
How to Improve ISP Accounting and Finance with Business Intelligence
Jun 2, 2022 · 5 min
Operations
9 ISP Tasks to Automate to Save Time and Money
May 25, 2022 · 8 min
Product
Sonar Status Page: Real-Time Uptime, Incidents, and Alerts for ISPs
May 10, 2022 · 4 min
Industry insight
Network Monetization for ISPs: MDU Market Expansion
May 3, 2022 · 6 min
Industry insight
Hybrid Networks for WISPs: Fiber vs. Fixed Wireless Internet
Apr 22, 2022 · 9 min
Operations
Bundling for Growth: ISP Service Add-Ons That Increase ARPU
Apr 18, 2022 · 5 min
Customer experience
7 Customer Service Tips to Improve ISP Customer Experience and Retention
Mar 16, 2022 · 7 min
Operations
How To Reduce MDU Operating Costs and Increase ARPU With Sonar
Mar 9, 2022 · 16 min
Industry insight
Cybersecurity Tips for Internet Service Providers (ISPs)
Feb 21, 2022 · 5 min
Product
DHCP Delivery for ISPs: Option 82, Remote ID, and Sonar
Feb 14, 2022 · 8 min
Product
How Microsoft Azure and AKS Help ISPs Scale Their OSS/BSS
Feb 9, 2022 · 5 min
Operations
Managing Network Incidents and Reporting Outages in Sonar
Jan 28, 2022 · 6 min
Product
How to Use Sonar's Multi-Tenancy to Grow Your ISP Business
Jan 24, 2022 · 19 min
Operations
Field Technician Scheduling for ISPs: Challenges and Best Practices
Jan 14, 2022 · 6 min
Operations
5 Manual Tasks Holding Your ISP Back From Growth (and How to Automate Them)
Dec 21, 2021 · 7 min
Industry insight
How ISPs Reach New Customers and Increase Activations
Oct 12, 2021 · 5 min
Product
Performance Improvements: How Sonar Speeds Up Its ISP API
Aug 30, 2021 · 19 min
Product
How a Field Tech Mobile App Transforms ISP Field Operations
Jun 2, 2021 · 7 min
Customer experience
Customer Portals for ISPs: The Future of Customer Satisfaction
Apr 28, 2021 · 6 min
Product
Scaling Timeseries Data for ISP Network Monitoring
Apr 22, 2021 · 10 min
Industry insight
Why Legacy Systems Impede ISP Growth (and How to Modernize)
Mar 15, 2021 · 7 min
Operations
How to Protect ISP Data When an Employee Leaves
Mar 4, 2021 · 5 min
Product
Cloud Security and Advantages of Running Sonar on Azure
Jan 14, 2021 · 6 min
Product
How Sonar Provisions Customers and Devices for ISPs
Oct 13, 2020 · 5 min
Product
How to Build a Device Mapper for the Sonar Poller
Oct 2, 2020 · 12 min
Product
Pulse, Polling, and PHP: How the Sonar Network Poller Works
Oct 1, 2020 · 13 min
Product
Why Sonar Is Cloud Native: How a Modern ISP Platform Runs on Azure
Sep 29, 2020 · 23 min
Product
Consuming the Sonar GraphQL API: Build an External App in PHP
Sep 28, 2020 · 5 min
Product
How GraphQL Mutations Work in the Sonar API
Sep 25, 2020 · 5 min
Product
A Deeper Dive Into the New Sonar GraphQL API: Complex Queries
Sep 23, 2020 · 9 min
Product
The New Sonar GraphQL API: A Getting-Started Guide for ISPs
Sep 21, 2020 · 14 min
Company & Events
CEO Simon Westlake on The BrothersWISP
Oct 19, 2019 · 1 min
Company & Events
Microsoft Airband Summit
Sep 9, 2019 · 1 min
Company & Events
Sonar Partners With Microsoft Airband to Connect Unserved Communities
Oct 3, 2018 · 1 min
Company & Events
WISPAPALOOZA Is Almost Here: Meet Sonar in Vegas
Oct 1, 2018 · 1 min
Company & Events
Reduced Support Hours on Victoria Day and Memorial Day
May 19, 2018 · 1 min
Platform
Sonar 1.7 out now!
Apr 18, 2018 · 1 min
Company & Events
Welcome to the Latest Sonar Team Members: Shane MacDonald and Jimmy Thomson
Apr 12, 2018 · 1 min
Product
Sonar 1.6 Adds Incognito DOCSIS Provisioning for Cable Operators
Mar 18, 2018 · 1 min
Company & Events
Joint Preseem/Sonar webinar
Feb 1, 2018 · 1 min
Product
Sonar 1.5 and Sonar 2.0: New ISP Billing Features and a GraphQL API
Jan 17, 2018 · 2 min
Company & Events
The Last Few Months: WispMon Migration and Sonar Updates
Nov 28, 2017 · 1 min
Company & Events
Sonar Acquires WispMon to Strengthen Fixed Wireless ISP Billing and OSS
Sep 26, 2017 · 3 min
Company & Events
NuTEQ GOCare Completes Integration With Sonar ISP Billing and OSS
Aug 14, 2017 · 2 min
Product
Sonar 1.4 Released: Pulse Network Topology Mapping and More
Jul 23, 2017 · 1 min
Product
Sonar 0.6 Now Available: Data Usage Tracking and Usage-Based Billing
Jul 7, 2017 · 1 min
Platform
Automatic network mapping
Jun 19, 2017 · 1 min
Product
Sonar 1.3 Released: Billing Improvements for ISPs
Jun 5, 2017 · 1 min
Product
Sonar 1.3 Billing Overhaul: New ISP Billing Features Almost Here
May 25, 2017 · 1 min
Company & Events
Sonar Training Session at WISPAPALOOZA 2017 for ISP Users
May 22, 2017 · 1 min
Product
Sonar 0.4 Brings Flexible Network Provisioning Options for ISPs
Apr 17, 2017 · 2 min
Company & Events
New site is now live!
Mar 10, 2017 · 1 min
Product
Procera + Sonar: Affordable DPI Traffic Shaping for ISPs
Feb 22, 2017 · 3 min
Product
Sonar Software Product Roadmap for 2017: The Path to 2.0
Jan 16, 2017 · 3 min
Product
Sonar 1.0 Is Near: Network Monitoring and Alerting for ISPs
Dec 22, 2016 · 2 min
Product
Sonar 1.0 Is Almost Here: Network Monitoring and a 50% Faster UI
Nov 30, 2016 · 1 min
Product
ServerPlus Integration for Sonar: Call Center Tools for ISPs
Sep 16, 2016 · 1 min
Product
Voice Billing and CDR Rating Now Available in Sonar 0.6.11
Aug 6, 2016 · 1 min
Product
Sonar Ticketing Is Now Available: Upgrade in Minutes
Jun 15, 2016 · 1 min
Product
Sonar 0.5 Is Almost Here: New ISP Ticketing System
Jun 8, 2016 · 1 min
Company & Events
What a Fantastic Show: Sonar Meets ISPs Face to Face
Mar 6, 2016 · 1 min
Company & Events
Welcoming Glenn Moore as COO of Sonar Software
Mar 2, 2016 · 1 min
Company & Events
See Sonar 0.4 at WISP America: IPAM, RADIUS, and IPv6 Provisioning
Feb 25, 2016 · 1 min
Product
Sonar 0.3: Full Inventory System for ISPs Is Almost Here
Feb 13, 2016 · 1 min
Product
Sonar Is on GitHub: Open API Tools for ISPs
Feb 10, 2016 · 2 min
Company & Events
Sonar Early Access Begins: First Keys Are Going Out
Dec 10, 2015 · 1 min
Company & Events
Our First Sonar Partners: Procera, ReadyNet, WISP Tools, and IPiFony
Oct 15, 2015 · 5 min
Company & Events
Announcing Sonar: Next-Generation ISP Billing and OSS for WISPs
Sep 29, 2015 · 3 min